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Get personalized guidance and see how Mellox can run your brand's marketing and AI visibility. Our experts will help you explore the right plan.
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Contact and support
Talk to a human, or just send us a message.
Questions about plans, billing or getting set up? The Mellox team reads every message.
Press and Media Inquiries
For interviews, articles, and media requests.
Write to usPartner and Collaboration
Explore collaboration and integration opportunities.
Let's ConnectFAQ
Contact questions, answered.
Who to reach, how fast we reply and where to start.
Use the message form on this page or email support@mellox.ai. For press requests use the Press and Media form, and for integrations or collaborations use the Partner and Collaboration form.
Choose Billing or account in the topic menu of the message form, or email support@mellox.ai from the address on your account so we can find it quickly.
Start with the guides on the Docs and FAQ page. If you are still stuck, send us a message and mention what you were trying to do. Agency plans include an onboarding call.
It depends on your plan. Starter gets email support, Growth gets 24 hour email replies, Agency gets priority support with an onboarding call, and Scale gets a dedicated success manager.
Scale is built for networks and large teams with 30 or more brands, and pricing is quoted around your roster. Select Scale plan and volume pricing in the form and tell us about your team.
Pick the Press and Media Inquiries or Partner and Collaboration card at the top of this page. Each has its own form, so the right person sees it with the details they need.